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Operations · Szczecin

Back Office Customer Service Specialist

Wolisz działać w tle niż rozmawiać przez telefon? To ogłoszenie jest dla Ciebie. Szukamy skrupulatnej osoby, która zadba o sprawną obsługę zapytań mailowych klienta.

Co będziesz robić?

  • Obsługiwać zgłoszenia klientów drogą mailową oraz za posrednictwem chata

  • Dbać o wysoką jakość każdej rozmowy

  • Współpracować z innymi działami w celu szybkiego rozwiązywania spraw

Czego szukamy?

  • Dokładności i dobrej organizacji pracy

  • Znajomości pakietu MS Office (Excel, Word)

  • Umiejętności pisania jasnych, profesjonalnych wiadomości w języku niemieckim

  • Mile widziane: doświadczenie w obsłudze klienta

  • Znajmomości języka niemieckiego na poziomie A2/B1

Co oferujemy?

  • Stabilne zatrudnienie na umowę o pracę

  • Pracę stacjonarną w nowoczesnym biurze w samym centrum Szczecina

  • Przyjazne wdrożenie i pełne szkolenie

  • Realną ścieżkę awansu w strukturach firmy

Department
Operations
Location
Szczecin
Employment type
Full-time

Szczecin

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About Avarda Group

Avarda Group helps customers across Europe manage their personal finances. We have been listed on Nasdaq Stockholm since 2016. Born in a small Swedish town, we combine a pragmatic and disciplined business mindset, with cutting edge technology and innovation, always with a strong focus on cost-efficiency and profitability. Our self-developed, scalable platform and infrastructure enable efficient expansion across multiple markets.

We move customers, partners and ourselves forward – towards new opportunities and evolving needs.

Forward. Avarda.

Founded in 1987
Coworkers 600
Operations · Szczecin

Back Office Customer Service Specialist

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